Effective Date: 13 October 2026
Website: https://eduphic.com
Business Name: Eduphic Education Services Ltd
1. Introduction
Welcome to Eduphic Education Services Ltd (“Eduphic,” “we,” “our,” or “us”).
Eduphic is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, purchase our products, access our educational resources, or contact us for services.
By using our website, you acknowledge that you have read this Privacy Policy.
If you do not agree with this policy, please discontinue using our website.
2. Information We Collect
We may collect the following categories of information.
2.1 Personal Information
When you contact us, make a purchase, request a consultation, or subscribe to our communications, we may collect information such as:
- Your name.
- Email address.
- Telephone number, where provided.
- School name and location.
- Professional role or position.
- Information you submit through contact or consultation forms.
- Information relating to your purchases and customer service requests.
Please do not submit sensitive personal information unless it is necessary for a specific service and we have an appropriate legal basis to process it.
2.2 Transaction Information
When you purchase our digital products, training programmes, consultations, or other services, relevant transaction information may be processed by us or our payment service providers.
This information may include the product purchased, transaction reference, payment status, purchase date, and other information necessary to complete or verify your transaction.
Payment card details and other sensitive payment credentials may be collected and processed directly by the relevant payment provider. We do not intentionally store complete payment card details on our website.
2.3 Automatically Collected Information
When you visit Eduphic.com, certain information may be collected automatically, including:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type and operating system.
- Pages visited and time spent on pages.
- Referring website or source.
- Approximate geographic location derived from technical information.
- Website usage and diagnostic information.
We may use cookies, analytics tools, and similar technologies to understand website performance, improve user experience, and support advertising where applicable.
3. How We Use Your Information
Eduphic may use collected information for the following purposes:
- To operate and maintain our website.
- To respond to enquiries and customer support requests.
- To deliver purchased products, consultations, and services.
- To process, verify, and manage transactions.
- To communicate important information about purchases and services.
- To send educational resources, updates, and marketing communications where permitted by law.
- To understand how visitors use our website.
- To improve our educational content, products, and services.
- To measure advertising performance and display advertisements where applicable.
- To detect fraud, protect website security, and prevent misuse.
- To comply with applicable legal, regulatory, and accounting obligations.
We will not intentionally use your personal information for purposes that are incompatible with the purposes described in this policy without an appropriate legal basis.
4. Cookies and Similar Technologies
Eduphic.com may use cookies and similar technologies to improve website functionality and understand visitor behaviour.
Cookies are small data files stored on your device when you visit a website.
We may use the following types of cookies:
Essential cookies: These support website functionality, security, and basic operations.
Analytics cookies: These help us understand website traffic, visitor behaviour, and website performance.
Advertising cookies: Where advertising services are enabled, these may be used to deliver advertisements, measure advertising performance, or personalise advertising according to the relevant provider’s settings and policies.
You can manage cookies through your browser settings. Where legally required, we will seek consent before using non-essential cookies.
Disabling certain cookies may affect some website features.
5. Google AdSense and Third-Party Advertising
Eduphic may use Google AdSense or other advertising services to display advertisements on our website.
If we use Google AdSense, Google and its advertising partners may use cookies or similar technologies to collect information about visits to this and other websites in order to provide, measure, or personalise advertisements, subject to applicable settings, consent requirements, and their respective policies.
Depending on your location, applicable law, and your advertising settings, you may see personalised or non-personalised advertisements.
Third-party advertising providers may process information such as cookie identifiers, IP addresses, browser information, and interactions with advertisements.
Eduphic does not control the independent privacy practices of third-party advertising providers. We encourage you to review their privacy policies and available privacy controls.
For more information about Google’s privacy practices, visit:
For information about how Google uses information from sites and apps that use its services, visit:
If Google AdSense is enabled, visitors can learn more about Google’s advertising practices and available controls through Google’s advertising settings.
6. Google Analytics and Website Measurement
We may use Google Analytics or other website measurement tools to understand traffic sources, visitor interactions, popular content, and website performance.
These services may collect technical and usage information through cookies or similar technologies.
We use such information to improve our website and understand how visitors interact with our educational resources.
If we use these services, their providers may process information according to their respective privacy policies and service terms.
We will implement any consent mechanisms required by applicable law before activating technologies that require consent.
7. Email Communications and Marketing
If you contact Eduphic, purchase a product, or subscribe to our communications, we may send messages relating to your enquiry, purchase, service delivery, or account-related matters.
Where permitted by law, we may also send educational resources, product announcements, training opportunities, and other relevant marketing communications.
You may unsubscribe from marketing emails by following the unsubscribe instructions in the message or contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending essential messages concerning an existing purchase or service where necessary.
We will handle email addresses and other contact information responsibly and will not sell your personal information to third parties for their independent marketing purposes.
8. Digital Products, Consultations, and Educational Services
Eduphic provides educational resources, school-growth tools, digital products, training, and consultation services.
When you purchase or request these services, we may process the information necessary to deliver the requested product or service.
Information submitted during a consultation may include details about your school, operations, marketing, finances, enrolment, leadership, or business challenges.
We use this information to provide the requested service, communicate with you, and maintain appropriate business records.
Please avoid sharing confidential student records, children’s personal information, passwords, or unnecessary sensitive information through general contact forms or email.
If you provide information about another person, you are responsible for ensuring that you have the necessary authority and lawful basis to share it with us.
9. Third-Party Services and External Links
Our website may link to or integrate with third-party services, including payment processors, digital product platforms, website analytics providers, advertising networks, and communication services.
Examples may include:
- Google services.
- Selar or other digital product delivery platforms.
- Payment service providers.
- Email communication services.
- Website hosting and security providers.
When you use these services, your information may be processed by the relevant provider according to its privacy policy and terms.
Eduphic is not responsible for the privacy practices or content of independent third-party websites. We recommend reviewing their privacy policies before submitting personal information or making payments.
10. How We Share Information
We do not sell your personal information to third parties.
However, we may share relevant information in the following circumstances:
Service providers: With trusted providers that help us host our website, process payments, deliver products, send communications, analyse traffic, or maintain security.
Advertising and analytics providers: With relevant providers where necessary to operate advertising or measurement services, subject to applicable law and consent requirements.
Legal obligations: Where disclosure is required by law, a valid legal process, or a competent authority.
Security and fraud prevention: Where reasonably necessary to investigate suspected fraud, protect our rights, or safeguard our website and users.
Business transactions: Where necessary in connection with a lawful restructuring, merger, acquisition, or transfer of business assets, subject to appropriate safeguards.
We aim to ensure that service providers process personal information only as necessary for their legitimate service purposes and applicable contractual obligations.
11. Data Storage, Security, and Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.
These measures may include access restrictions, secure hosting, password protection, and appropriate administrative safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, resolve disputes, maintain appropriate business records, or meet legal obligations.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, where appropriate and technically feasible.
12. International Data Transfers
Some of our website hosting, analytics, advertising, payment, or other service providers may process information in countries outside Uganda or your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are in place where required.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Object to direct marketing.
- Request information about how your personal information is used.
- Lodge a complaint with the appropriate data protection authority.
These rights are subject to applicable legal conditions and exceptions.
To exercise a privacy right, contact us using the details provided below. We may need to verify your identity before responding.
14. Children’s Privacy
Eduphic provides resources and services primarily intended for school owners, school leaders, teachers, and other adults involved in education.
Our website is not intended to collect children’s personal information unnecessarily.
We do not knowingly collect children’s personal information through our general website forms for advertising or marketing purposes.
Parents, guardians, and school representatives should avoid submitting identifiable student information through general contact forms unless it is necessary, appropriate, and lawfully authorised.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
15. Data Protection in Uganda
Eduphic aims to handle personal information in accordance with applicable data protection and privacy laws, including Uganda’s Data Protection and Privacy Act, 2019, and applicable regulations.
Where relevant, we will take appropriate steps concerning the lawful collection, use, storage, security, disclosure, and retention of personal information.
Individuals may contact us with questions or requests concerning their personal information using the contact details below.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, advertising arrangements, legal obligations, or data protection practices.
When we make changes, we will update the Effective Date shown at the beginning of this policy.
We encourage visitors to review this page periodically to remain informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us.
Business Name: Eduphic Education Services Ltd
Website: https://eduphic.com
Email: hello@eduphic.com
Location: Wakiso, Uganda
Please use the subject line Privacy Policy Request when contacting us about privacy matters.
Eduphic Education Services Ltd
Helping Schools Start & Grow.